> ## Documentation Index > Fetch the complete documentation index at: https://whatsapp-docs.kap.so/llms.txt > Use this file to discover all available pages before exploring further. # Business compliance information api # WhatsApp Business Cloud API - Business Compliance Information API Copy for LLM [View as Markdown](https://developers.facebook.com/documentation/business-messaging/whatsapp/reference/whatsapp-business-phone-number/business-compliance-information-api/v23.0.md/) Version v23.0 Retrieve WhatsApp Business Account compliance information for regulatory requirements. Returns business entity details, registration status, and contact information for grievance officers and customer care (primarily for India-based businesses). This endpoint allows businesses to retrieve comprehensive compliance information including entity details, registration status, and required contact information for regulatory compliance purposes. ## Base URL \| [https://graph.facebook.com](https://graph.facebook.com) | ## Endpoints \| GET | [/{Version}/{Phone-Number-ID}/business\_compliance\_info](https://developers.facebook.com/documentation/business-messaging/whatsapp/reference/whatsapp-business-phone-number/business-compliance-information-api#get-version-phone-number-id-business-compliance-info) | \| POST | [/{Version}/{Phone-Number-ID}/business\_compliance\_info](https://developers.facebook.com/documentation/business-messaging/whatsapp/reference/whatsapp-business-phone-number/business-compliance-information-api#post-version-phone-number-id-business-compliance-info) | *** ## GET /{Version}/{Phone-Number-ID}/business\_compliance\_info Retrieve comprehensive business compliance information for a WhatsApp Business Account phone number, including entity details, registration status, and required contact information for regulatory compliance. Use Cases: Retrieve business compliance information for regulatory reporting Verify business entity registration status and contact details Access grievance officer and customer care information Support compliance audits and regulatory verification processes Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Caching: Compliance information can be cached for moderate periods, but should be refreshed regularly to ensure accuracy for regulatory purposes. Implement appropriate cache invalidation strategies. ### Request Syntax **GET**/{Version}/{Phone-Number-ID}/business\_compliance\_info Try it Select language cURLJavaScriptPython *** ``` curl --request GET \   --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/business_compliance_info' \   --header 'Authorization: Bearer ' \   --header 'Content-Type: application/json' \   --data '{}' ``` Select status code 200400401403404422429500 *** ``` \{   "complete_compliance_info": {     "summary": "Complete compliance information with all details",     "value": {       "data": [\         {\           "whatsapp_business_account_id": "1234567890123456",\           "messaging_product": "whatsapp",\           "entity_name": "Lucky Shrub Private Limited",\           "entity_type": "Partnership",\           "entity_type_custom": "",\           "is_registered": true,\           "grievance_officer_details": {\             "name": "Chandravati P.",\             "email": "chandravati@luckyshrub.com",\             "mobile_number": "+913854559033",\             "landline_number": "+913857614343"\           },\           "customer_care_details": {\             "email": "support@luckyshrub.com",\             "mobile_number": "+913854559033",\             "landline_number": "+913857614343"\           }\         }\       ]     }   },   "minimal_compliance_info": {     "summary": "Minimal compliance information for unregistered business",     "value": {       "data": [\         {\           "whatsapp_business_account_id": "2345678901234567",\           "messaging_product": "whatsapp",\           "entity_name": "",\           "entity_type": "",\           "entity_type_custom": "",\           "is_registered": false,\           "grievance_officer_details": "",\           "customer_care_details": ""\         }\       ]     }   } } ``` Header Parameters *** User-Agentstring The user agent string identifying the client software making the request. Authorizationstring·required Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token. Path Parameters *** Versionstring·required Graph API version to use for this request. Determines the API behavior and available features. Phone-Number-IDstring·required Your WhatsApp Business Account phone number ID. This ID can be found in your WhatsApp Business Manager or through phone number management APIs. Query Parameters *** fieldsstring Comma-separated list of fields to include in the response. If not specified, default fields will be returned. Available fields: messaging\_product, entity\_name, entity\_type, entity\_type\_custom, is\_registered, grievance\_officer\_details, customer\_care\_details Responses *** Retrieve comprehensive business compliance information for a WhatsApp Business Account phone number, including entity details, registration status, and required contact information for regulatory compliance. Use Cases: Retrieve business compliance information for regulatory reporting Verify business entity registration status and contact details Access grievance officer and customer care information Support compliance audits and regulatory verification processes Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Caching: Compliance information can be cached for moderate periods, but should be refreshed regularly to ensure accuracy for regulatory purposes. Implement appropriate cache invalidation strategies. 200 Successfully retrieved business compliance information Content Type: application/json Schema: object Show child attributes *** dataarray of BusinessComplianceInfo Show child attributes *** data\[]BusinessComplianceInfo WhatsApp Business Account compliance information and regulatory details Show child attributes *** whatsapp\_business\_account\_idstring·required Unique identifier for the WhatsApp Business Account *** messaging\_product"whatsapp" Messaging product identifier, always 'whatsapp' for WhatsApp Business *** entity\_namestring Legal name of the business entity *** entity\_typestring Type of business entity (e.g., Partnership, Private Limited Company, etc.) Show child attributes *** entity\_type\_customstring Custom entity type description when standard types don't apply *** is\_registeredboolean Whether the business entity is officially registered with regulatory authorities *** grievance\_officer\_detailsGrievanceOfficerDetails Contact information for the designated grievance officer Show child attributes *** namestring Full name of the grievance officer *** emailstring (email) Email address for grievance officer contact *** mobile\_numberstring Mobile phone number for grievance officer (with country code) *** landline\_numberstring Landline phone number for grievance officer (with country code) *** customer\_care\_detailsCustomerCareDetails Contact information for customer care and support Show child attributes *** emailstring (email) Email address for customer care contact *** mobile\_numberstring Mobile phone number for customer care (with country code) *** landline\_numberstring Landline phone number for customer care (with country code) 400 Bad Request - Invalid parameters or malformed request Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 401 Unauthorized - Invalid or missing access token Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 403 Forbidden - Insufficient permissions or access denied Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 404 Not Found - Phone number ID does not exist or is not accessible Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 422 Unprocessable Entity - Request parameters are valid but cannot be processed Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 429 Too Many Requests - Rate limit exceeded Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 500 Internal Server Error - Unexpected server error Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes Select language cURLJavaScriptPython *** ``` curl --request GET \   --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/business_compliance_info' \   --header 'Authorization: Bearer ' \   --header 'Content-Type: application/json' \   --data '{}' ``` Select status code 200400401403404422429500 *** ``` \{   "complete_compliance_info": {     "summary": "Complete compliance information with all details",     "value": {       "data": [\         {\           "whatsapp_business_account_id": "1234567890123456",\           "messaging_product": "whatsapp",\           "entity_name": "Lucky Shrub Private Limited",\           "entity_type": "Partnership",\           "entity_type_custom": "",\           "is_registered": true,\           "grievance_officer_details": {\             "name": "Chandravati P.",\             "email": "chandravati@luckyshrub.com",\             "mobile_number": "+913854559033",\             "landline_number": "+913857614343"\           },\           "customer_care_details": {\             "email": "support@luckyshrub.com",\             "mobile_number": "+913854559033",\             "landline_number": "+913857614343"\           }\         }\       ]     }   },   "minimal_compliance_info": {     "summary": "Minimal compliance information for unregistered business",     "value": {       "data": [\         {\           "whatsapp_business_account_id": "2345678901234567",\           "messaging_product": "whatsapp",\           "entity_name": "",\           "entity_type": "",\           "entity_type_custom": "",\           "is_registered": false,\           "grievance_officer_details": "",\           "customer_care_details": ""\         }\       ]     }   } } ``` *** ## POST /{Version}/{Phone-Number-ID}/business\_compliance\_info Create or update comprehensive business compliance information for a WhatsApp Business Account phone number, including entity details, registration status, and required contact information for regulatory compliance. Use Cases: Set business compliance information for regulatory reporting Update business entity registration status and details Configure grievance officer and customer care contact information Ensure compliance data accuracy for regulatory purposes Support compliance setup for new business operations Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Validation Rules: entity\_name is required and must be between 2 and 128 characters entity\_type is required and must be a valid entity type enum value entity\_type\_custom is mandatory when entity\_type is "Other" entity\_type\_custom cannot be used with non-"Other" entity types is\_registered can only be used with "Other" or "Partnership" entity types grievance\_officer\_details is required with complete contact information customer\_care\_details is required with contact information Phone numbers must be valid international format with country code Email addresses must be valid format and under 128 characters ### Request Syntax **POST**/{Version}/{Phone-Number-ID}/business\_compliance\_info Try it Select language cURLJavaScriptPython *** ``` curl --request POST \   --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/business_compliance_info' \   --header 'Authorization: Bearer ' \   --header 'Content-Type: application/json' \   --data '{   "messaging_product": "whatsapp",   "entity_name": "Lucky Shrub Private Limited",   "entity_type": "PARTNERSHIP",   "is_registered": true,   "grievance_officer_details": {     "name": "Chandravati P.",     "email": "chandravati@luckyshrub.com",     "mobile_number": "+913854559033",     "landline_number": "+913857614343"   },   "customer_care_details": {     "email": "support@luckyshrub.com",     "mobile_number": "+913854559033",     "landline_number": "+913857614343"   } }' ``` Select status code 200400401403404422429500 *** ``` \{   "successful_update": {     "summary": "Successful compliance information update",     "value": {       "success": true     }   } } ``` Header Parameters *** User-Agentstring The user agent string identifying the client software making the request. Authorizationstring·required Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token. Path Parameters *** Versionstring·required Graph API version to use for this request. Determines the API behavior and available features. Phone-Number-IDstring·required Your WhatsApp Business Account phone number ID. This ID can be found in your WhatsApp Business Manager or through phone number management APIs. Request BodyRequired *** Content Type: application/json Schema: BusinessComplianceInfoUpdateRequest Show child attributes *** BusinessComplianceInfoUpdateRequest *** messaging\_product"whatsapp"·required Messaging product identifier, must be 'whatsapp' *** entity\_namestring·required Legal name of the business entity *** entity\_typeBusinessEntityType Type of business entity for compliance purposes Show child attributes *** entity\_type\_customstring Custom entity type description when entity\_type is "OTHER". Required for OTHER entity type. *** is\_registeredboolean Whether the business entity is officially registered with regulatory authorities. Can only be used with "OTHER" or "PARTNERSHIP" entity types. *** grievance\_officer\_detailsGrievanceOfficerUpdateDetails Contact information for the designated grievance officer Show child attributes *** namestring·required Full name of the grievance officer *** emailstring (email)·required Email address for grievance officer contact *** mobile\_numberstring Mobile phone number for grievance officer (with country code) *** landline\_numberstring Landline phone number for grievance officer (with country code) *** customer\_care\_detailsCustomerCareUpdateDetails Contact information for customer care and support Show child attributes *** emailstring (email)·required Email address for customer care contact *** mobile\_numberstring Mobile phone number for customer care (with country code) *** landline\_numberstring Landline phone number for customer care (with country code) Responses *** Create or update comprehensive business compliance information for a WhatsApp Business Account phone number, including entity details, registration status, and required contact information for regulatory compliance. Use Cases: Set business compliance information for regulatory reporting Update business entity registration status and details Configure grievance officer and customer care contact information Ensure compliance data accuracy for regulatory purposes Support compliance setup for new business operations Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Validation Rules: entity\_name is required and must be between 2 and 128 characters entity\_type is required and must be a valid entity type enum value entity\_type\_custom is mandatory when entity\_type is "Other" entity\_type\_custom cannot be used with non-"Other" entity types is\_registered can only be used with "Other" or "Partnership" entity types grievance\_officer\_details is required with complete contact information customer\_care\_details is required with contact information Phone numbers must be valid international format with country code Email addresses must be valid format and under 128 characters 200 Successfully updated business compliance information Content Type: application/json Schema: object Show child attributes *** successboolean·required Indicates whether the compliance information was successfully updated 400 Bad Request - Invalid parameters or validation errors Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 401 Unauthorized - Invalid or missing access token Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 403 Forbidden - Insufficient permissions or access denied Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 404 Not Found - Phone number ID does not exist or is not accessible Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 422 Unprocessable Entity - Request parameters are valid but cannot be processed Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 429 Too Many Requests - Rate limit exceeded Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 500 Internal Server Error - Unexpected server error Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes Select language cURLJavaScriptPython *** ``` curl --request POST \   --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/business_compliance_info' \   --header 'Authorization: Bearer ' \   --header 'Content-Type: application/json' \   --data '{   "messaging_product": "whatsapp",   "entity_name": "Lucky Shrub Private Limited",   "entity_type": "PARTNERSHIP",   "is_registered": true,   "grievance_officer_details": {     "name": "Chandravati P.",     "email": "chandravati@luckyshrub.com",     "mobile_number": "+913854559033",     "landline_number": "+913857614343"   },   "customer_care_details": {     "email": "support@luckyshrub.com",     "mobile_number": "+913854559033",     "landline_number": "+913857614343"   } }' ``` Select status code 200400401403404422429500 *** ``` \{   "successful_update": {     "summary": "Successful compliance information update",     "value": {       "success": true     }   } } ``` ## Authentication \| **Scheme** | **Type** | **Location** | \| bearerAuth | HTTP Bearer | Header: Authorization | ### Usage Examples bearerAuth: Include Authorization: Bearer your-token-here in request headers ### Global Authentication Requirements All endpoints require: bearerAuth Did you find this page helpful? ![Thumbs up icon](https://static.xx.fbcdn.net/rsrc.php/yR/r/OEXJ0_DJeZv.svg) ![Thumbs down icon](https://static.xx.fbcdn.net/rsrc.php/yb/r/qKPgNVNeatU.svg) ***