> ## Documentation Index
> Fetch the complete documentation index at: https://whatsapp-docs.kap.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Reject deactivation request api

# WhatsApp Business Multi-Partner Solutions - Reject Deactivation Request API

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[View as Markdown](https://developers.facebook.com/documentation/business-messaging/whatsapp/reference/whatsapp-business-solution/reject-deactivation-request-api/v23.0.md/)

Version

v23.0

API for rejecting deactivation requests for Multi-Partner Solutions.

This endpoint allows solution partners to reject pending deactivation requests for their

Multi-Partner Solutions.

## Base URL

\| [https://graph.facebook.com](https://graph.facebook.com) |

## Endpoints

\| POST | [/{Version}/{Solution-ID}/reject\_deactivation\_request](https://developers.facebook.com/documentation/business-messaging/whatsapp/reference/whatsapp-business-solution/reject-deactivation-request-api#post-version-solution-id-reject-deactivation-request) |

***

## POST /{Version}/{Solution-ID}/reject\_deactivation\_request

Reject a pending deactivation request for a Multi-Partner Solution. This endpoint allows

solution partners to decline deactivation requests from solution owners, maintaining the

solution in its current active operational state.

Use Cases:

Reject deactivation requests from solution owners

Maintain active solution partnerships when deactivation is not appropriate

Respond programmatically to deactivation requests through API integration

Keep solutions operational when business requirements or partnerships change

Business Logic:

Solution status remains ACTIVE after successful rejection

StatusForPendingRequest transitions from PENDING\_DEACTIVATION to NONE

All existing solution configurations and permissions are preserved

Solution partners receive notifications about the rejection decision

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

Permissions:

Requires whatsapp\_business\_management permission and valid solution partnership relationship.

### Request Syntax

**POST**/{Version}/{Solution-ID}/reject\_deactivation\_request

Try it

Select language

cURLJavaScriptPython

***

```
curl --request POST \
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/reject_deactivation_request' \
  --header 'Authorization: Bearer <Token>' \
  --header 'Content-Type: application/json' \
  --data '{}'
```

Select status code

200400401403404422429500

***

```
\{
  "successful_rejection": {
    "summary": "Deactivation request successfully rejected",
    "value": {
      "id": "1234567890123456",
      "name": "E-commerce Integration Solution",
      "status": "ACTIVE",
      "status_for_pending_request": "NONE",
      "owner_app": {
        "id": "9876543210987654",
        "name": "Solution Partner App"
      },
      "owner_permissions": [\
        "MANAGE",\
        "DEVELOP",\
        "MANAGE_TEMPLATES",\
        "VIEW_INSIGHTS"\
      ]
    }
  }
}
```

Header Parameters

***

User-Agentstring

The user agent string identifying the client software making the request.

Authorizationstring·required

Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token.

Path Parameters

***

Versionstring·required

Graph API version to use for this request. Determines the API behavior and available features.

Solution-IDstring·required

Your Multi-Partner Solution ID with a pending deactivation request. This ID is provided

when you create the solution and can be found in your Partner Dashboard or through solution management APIs.

Query Parameters

***

fieldsstring

Comma-separated list of fields to include in the response. If not specified,

default fields will be returned (name, status, status\_for\_pending\_request).

Available fields: id, name, status, status\_for\_pending\_request, owner\_app, owner\_permissions

Request BodyRequired

***

Request body for rejecting deactivation request

Content Type: application/json

Schema: object

Show child attributes

***

reject\_deactivation\_requestboolean·required

Set to true to reject the pending deactivation request

Responses

***

Reject a pending deactivation request for a Multi-Partner Solution. This endpoint allows

solution partners to decline deactivation requests from solution owners, maintaining the

solution in its current active operational state.

Use Cases:

Reject deactivation requests from solution owners

Maintain active solution partnerships when deactivation is not appropriate

Respond programmatically to deactivation requests through API integration

Keep solutions operational when business requirements or partnerships change

Business Logic:

Solution status remains ACTIVE after successful rejection

StatusForPendingRequest transitions from PENDING\_DEACTIVATION to NONE

All existing solution configurations and permissions are preserved

Solution partners receive notifications about the rejection decision

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

Permissions:

Requires whatsapp\_business\_management permission and valid solution partnership relationship.

200

Successfully rejected the deactivation request

Content Type: application/json

Schema: WhatsAppBusinessSolution

Show child attributes

***

WhatsAppBusinessSolution

***

idstring·required

Unique identifier for the Multi-Partner Solution

***

namestring·required

Human-readable name of the Multi-Partner Solution

***

statusWhatsAppBusinessSolutionStatus

Current effective status of the Multi-Partner Solution

Show child attributes

***

status\_for\_pending\_requestWhatsAppBusinessSolutionPendingStatus

Status of any pending solution status transition requests

***

owner\_appApplicationNode

Meta application that owns the Multi-Partner Solution

Show child attributes

***

idstring

Unique identifier for the Meta application

***

namestring

Name of the Meta application

***

owner\_permissionsarray of WhatsAppBusinessAccountPermissionTask

List of WhatsApp Business Account permissions granted to the solution owner

Show child attributes

***

owner\_permissions\[]WhatsAppBusinessAccountPermissionTask

Granular permission tasks for WhatsApp Business Account access

400

Bad Request - Invalid parameters or malformed request

Content Type: application/json

Schema: GraphAPIError

Show child attributes

***

GraphAPIError

***

errorobject·required

Show child attributes

***

messagestring·required

Human-readable error message

***

typestring·required

Error type classification

***

codeinteger·required

Numeric error code

***

error\_subcodeinteger

More specific error subcode when available

***

fbtrace\_idstring

Unique identifier for debugging and support requests with Meta

***

is\_transientboolean

Indicates whether this error is temporary and the request should be retried

***

error\_user\_titlestring

User-friendly error title for display purposes

***

error\_user\_msgstring

User-friendly error message for display purposes

401

Unauthorized - Invalid or missing access token

Content Type: application/json

Schema: GraphAPIError

Show child attributes

***

GraphAPIError

***

errorobject·required

Show child attributes

***

messagestring·required

Human-readable error message

***

typestring·required

Error type classification

***

codeinteger·required

Numeric error code

***

error\_subcodeinteger

More specific error subcode when available

***

fbtrace\_idstring

Unique identifier for debugging and support requests with Meta

***

is\_transientboolean

Indicates whether this error is temporary and the request should be retried

***

error\_user\_titlestring

User-friendly error title for display purposes

***

error\_user\_msgstring

User-friendly error message for display purposes

403

Forbidden - Insufficient permissions or unauthorized access

Content Type: application/json

Schema: GraphAPIError

Show child attributes

***

GraphAPIError

***

errorobject·required

Show child attributes

***

messagestring·required

Human-readable error message

***

typestring·required

Error type classification

***

codeinteger·required

Numeric error code

***

error\_subcodeinteger

More specific error subcode when available

***

fbtrace\_idstring

Unique identifier for debugging and support requests with Meta

***

is\_transientboolean

Indicates whether this error is temporary and the request should be retried

***

error\_user\_titlestring

User-friendly error title for display purposes

***

error\_user\_msgstring

User-friendly error message for display purposes

404

Not Found - Solution not found or not accessible

Content Type: application/json

Schema: GraphAPIError

Show child attributes

***

GraphAPIError

***

errorobject·required

Show child attributes

***

messagestring·required

Human-readable error message

***

typestring·required

Error type classification

***

codeinteger·required

Numeric error code

***

error\_subcodeinteger

More specific error subcode when available

***

fbtrace\_idstring

Unique identifier for debugging and support requests with Meta

***

is\_transientboolean

Indicates whether this error is temporary and the request should be retried

***

error\_user\_titlestring

User-friendly error title for display purposes

***

error\_user\_msgstring

User-friendly error message for display purposes

422

Unprocessable Entity - Invalid solution state or business logic violation

Content Type: application/json

Schema: GraphAPIError

Show child attributes

***

GraphAPIError

***

errorobject·required

Show child attributes

***

messagestring·required

Human-readable error message

***

typestring·required

Error type classification

***

codeinteger·required

Numeric error code

***

error\_subcodeinteger

More specific error subcode when available

***

fbtrace\_idstring

Unique identifier for debugging and support requests with Meta

***

is\_transientboolean

Indicates whether this error is temporary and the request should be retried

***

error\_user\_titlestring

User-friendly error title for display purposes

***

error\_user\_msgstring

User-friendly error message for display purposes

429

Too Many Requests - Rate limit exceeded

Content Type: application/json

Schema: GraphAPIError

Show child attributes

***

GraphAPIError

***

errorobject·required

Show child attributes

***

messagestring·required

Human-readable error message

***

typestring·required

Error type classification

***

codeinteger·required

Numeric error code

***

error\_subcodeinteger

More specific error subcode when available

***

fbtrace\_idstring

Unique identifier for debugging and support requests with Meta

***

is\_transientboolean

Indicates whether this error is temporary and the request should be retried

***

error\_user\_titlestring

User-friendly error title for display purposes

***

error\_user\_msgstring

User-friendly error message for display purposes

500

Internal Server Error - Unexpected server error

Content Type: application/json

Schema: GraphAPIError

Show child attributes

***

GraphAPIError

***

errorobject·required

Show child attributes

***

messagestring·required

Human-readable error message

***

typestring·required

Error type classification

***

codeinteger·required

Numeric error code

***

error\_subcodeinteger

More specific error subcode when available

***

fbtrace\_idstring

Unique identifier for debugging and support requests with Meta

***

is\_transientboolean

Indicates whether this error is temporary and the request should be retried

***

error\_user\_titlestring

User-friendly error title for display purposes

***

error\_user\_msgstring

User-friendly error message for display purposes

Select language

cURLJavaScriptPython

***

```
curl --request POST \
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/reject_deactivation_request' \
  --header 'Authorization: Bearer <Token>' \
  --header 'Content-Type: application/json' \
  --data '{}'
```

Select status code

200400401403404422429500

***

```
\{
  "successful_rejection": {
    "summary": "Deactivation request successfully rejected",
    "value": {
      "id": "1234567890123456",
      "name": "E-commerce Integration Solution",
      "status": "ACTIVE",
      "status_for_pending_request": "NONE",
      "owner_app": {
        "id": "9876543210987654",
        "name": "Solution Partner App"
      },
      "owner_permissions": [\
        "MANAGE",\
        "DEVELOP",\
        "MANAGE_TEMPLATES",\
        "VIEW_INSIGHTS"\
      ]
    }
  }
}
```

## Authentication

\| **Scheme** | **Type** | **Location** |
\| bearerAuth | HTTP Bearer | Header: Authorization |

### Usage Examples

bearerAuth:

Include Authorization: Bearer your-token-here in request headers

### Global Authentication Requirements

All endpoints require:

bearerAuth

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***
