> ## Documentation Index > Fetch the complete documentation index at: https://whatsapp-docs.kap.so/llms.txt > Use this file to discover all available pages before exploring further. # Send deactivation request api # WhatsApp Business Multi-Partner Solutions - Send Deactivation Request API Copy for LLM [View as Markdown](https://developers.facebook.com/documentation/business-messaging/whatsapp/reference/whatsapp-business-solution/send-deactivation-request-api/v23.0.md/) Version v23.0 API for sending deactivation requests for Multi-Partner Solutions. This endpoint allows solution partners to request deactivation of their Multi-Partner Solutions. ## Base URL \| [https://graph.facebook.com](https://graph.facebook.com) | ## Endpoints \| POST | [/{Version}/{Solution-ID}/send\_deactivation\_request](https://developers.facebook.com/documentation/business-messaging/whatsapp/reference/whatsapp-business-solution/send-deactivation-request-api#post-version-solution-id-send-deactivation-request) | *** ## POST /{Version}/{Solution-ID}/send\_deactivation\_request Submit a deactivation request for a Multi-Partner Solution. This initiates a workflow to transition the solution from its current state to deactivated, following proper business validation and approval processes. Use Cases: Request deactivation of an active Multi-Partner Solution Initiate solution lifecycle transition management Trigger business workflow for solution deactivation approval Programmatically manage solution lifecycle states Business Logic: Solution must be in ACTIVE or INITIATED state to be eligible for deactivation Deactivation requests are processed asynchronously Solution status will transition to PENDING\_DEACTIVATION during processing Final deactivation requires business approval workflow completion Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Workflow: Validate solution ownership and permissions Check solution eligibility for deactivation Submit deactivation request to business workflow Return confirmation with tracking identifier ### Request Syntax **POST**/{Version}/{Solution-ID}/send\_deactivation\_request Try it Select language cURLJavaScriptPython *** ``` curl --request POST \   --url 'https://graph.facebook.com/{Version}/{Solution-ID}/send_deactivation_request' \   --header 'Authorization: Bearer ' \   --header 'Content-Type: application/json' \   --data '{   "reason": "Solution no longer needed for current business operations" }' ``` Select status code 200400401403404422429500 *** ``` \{   "successful_request": {     "summary": "Successful deactivation request submission",     "value": {       "success": true,       "message": "Deactivation request submitted successfully",       "request_id": "deactivation_req_1234567890"     }   } } ``` Header Parameters *** User-Agentstring The user agent string identifying the client software making the request. Authorizationstring·required Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token. Path Parameters *** Versionstring·required Graph API version to use for this request. Determines the API behavior and available features. Solution-IDstring·required Your Multi-Partner Solution ID. This ID is provided when you create the solution and can be found in your Partner Dashboard or through solution management APIs. Request BodyOptional *** Content Type: application/json Schema: WhatsAppBusinessSolutionDeactivationRequest Show child attributes *** WhatsAppBusinessSolutionDeactivationRequest *** reasonstring Optional reason for the deactivation request Responses *** Submit a deactivation request for a Multi-Partner Solution. This initiates a workflow to transition the solution from its current state to deactivated, following proper business validation and approval processes. Use Cases: Request deactivation of an active Multi-Partner Solution Initiate solution lifecycle transition management Trigger business workflow for solution deactivation approval Programmatically manage solution lifecycle states Business Logic: Solution must be in ACTIVE or INITIATED state to be eligible for deactivation Deactivation requests are processed asynchronously Solution status will transition to PENDING\_DEACTIVATION during processing Final deactivation requires business approval workflow completion Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Workflow: Validate solution ownership and permissions Check solution eligibility for deactivation Submit deactivation request to business workflow Return confirmation with tracking identifier 200 Successfully submitted deactivation request Content Type: application/json Schema: WhatsAppBusinessSolutionDeactivationResponse Show child attributes *** WhatsAppBusinessSolutionDeactivationResponse *** successboolean·required Indicates whether the deactivation request was successfully submitted *** messagestring·required Human-readable message describing the result *** request\_idstring Unique identifier for tracking the deactivation request 400 Bad Request - Invalid parameters or malformed request Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 401 Unauthorized - Invalid or missing access token Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 403 Forbidden - Insufficient permissions or access denied Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 404 Not Found - Solution ID does not exist or is not accessible Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 422 Unprocessable Entity - Solution is not eligible for deactivation Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 429 Too Many Requests - Rate limit exceeded Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes 500 Internal Server Error - Unexpected server error Content Type: application/json Schema: GraphAPIError Show child attributes *** GraphAPIError *** errorobject·required Show child attributes *** messagestring·required Human-readable error message *** typestring·required Error category type *** codeinteger·required Numeric error code *** error\_subcodeinteger More specific error subcode when available *** fbtrace\_idstring Unique identifier for debugging and support requests with Meta *** is\_transientboolean Indicates whether this error is temporary and the request should be retried *** error\_user\_titlestring User-friendly error title for display purposes *** error\_user\_msgstring User-friendly error message for display purposes Select language cURLJavaScriptPython *** ``` curl --request POST \   --url 'https://graph.facebook.com/{Version}/{Solution-ID}/send_deactivation_request' \   --header 'Authorization: Bearer ' \   --header 'Content-Type: application/json' \   --data '{   "reason": "Solution no longer needed for current business operations" }' ``` Select status code 200400401403404422429500 *** ``` \{   "successful_request": {     "summary": "Successful deactivation request submission",     "value": {       "success": true,       "message": "Deactivation request submitted successfully",       "request_id": "deactivation_req_1234567890"     }   } } ``` ## Authentication \| **Scheme** | **Type** | **Location** | \| bearerAuth | HTTP Bearer | Header: Authorization | ### Usage Examples bearerAuth: Include Authorization: Bearer your-token-here in request headers ### Global Authentication Requirements All endpoints require: bearerAuth Did you find this page helpful? ![Thumbs up icon](https://static.xx.fbcdn.net/rsrc.php/yR/r/OEXJ0_DJeZv.svg) ![Thumbs down icon](https://static.xx.fbcdn.net/rsrc.php/yb/r/qKPgNVNeatU.svg) ***