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Flows Reference

Refer to this section to get more details on the Flows API, Flow JSON, and other technical topics for WhatsApp Flows.

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Supported Platforms

Currently, WhatsApp Flows are supported on:

• Android running OS 6.0 and newer
• iPhone running iOS 12 and newer

WhatsApp Flows are not supported on companion devices (e.g. WhatsApp Web).

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Terminology

Flows: Represents a use case or workflow that a business offers to users. For example, “Book an appointment”. A Flow consists of screens, components (such as input fields), assets such as graphics), and (optionally) an endpoint for data-driven interactions. Flow JSON: Flow JSON is used to programmatically define Flows. Components: Individual building blocks that make up a screen (text fields, buttons, and so on). Screens: A collection of Components on a single screen, defined in Flow JSON. Endpoint: Communication channel created to exchange data between WhatsApp screens and the business server that processes data from each screen. Based on the business logic, the channel is then used to respond back with data to render the next screen in the workflow. ←\ \ Previous\ \ Examples →\ \ Next\ \ Flow JSON On This Page Reference Learn More Supported Platforms Terminology