Skip to main contentOn-Behalf-Of account ownership model deprecation
Updated: Nov 14, 2025
We have deprecated the On-Behalf-Of (“OBO”) account ownership model and replaced it with partner-initiated WABA creation. All existing WABAs created under the OBO model should have been transferred to business customers by October 1, 2025. Post 1st October 2025, all the eligible OBO accounts will be auto-migrated in batches through the end of 2025.
Deprecation timeline
March 24, 2025: partner-initiated WABA creation is made available to all Solution Providers.
September 29, 2025: last day to onboard business customers to the OBO model.
October 1, 2025: last day to transfer ownership of OBO model WABAs to business customers.
Payment methods
Partner-initiated WABA creation does not support automatic payment setup. Instead, you must share your credit line with the business customer via the API. See Partner-initiated WABA creation for details.
Multi-Partner Solutions
Business customers cannot be onboarded to a Multi-Partner Solution as part of the
partner-initiated WABA creation process, but can be added to an MPS afterwards. See Partner-initiated WABA creation for details.
Marketing Messages Lite API
Existing OBO model WABAs need to be transferred to business customers if you want to use them with the Marketing Messages Lite API, but this can be done as part of the MM Lite API onboarding process.
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Deprecation timeline
Payment methods
Multi-Partner Solutions
Marketing Messages Lite API
