On-Behalf-Of account ownership model deprecation
Updated: Nov 14, 2025 We have deprecated the On-Behalf-Of (“OBO”) account ownership model and replaced it with partner-initiated WABA creation. All existing WABAs created under the OBO model should have been transferred to business customers by October 1, 2025. Post 1st October 2025, all the eligible OBO accounts will be auto-migrated in batches through the end of 2025.Deprecation timeline
March 24, 2025: partner-initiated WABA creation is made available to all Solution Providers.
September 29, 2025: last day to onboard business customers to the OBO model.
October 1, 2025: last day to transfer ownership of OBO model WABAs to business customers.

