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Payment links

Updated: Nov 14, 2025 Payments API also enables businesses to collect payments from their customers via WhatsApp using Payment Links. When using this integration, WhatsApp only facilitates the communication between merchants and buyers. Merchants are responsible for integrating with a PSP from which they can generate Payment Links, and confirm their payment.

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Before You Start

Familiarize yourself with the Orders API. Orders are the entrypoint for collecting payments in WhatsApp. You will need an existing integration with a PSP to generate Payment Links and do automatic reconciliation when a payment is made. You must update the order status as soon as a payment is made.

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Integration steps

The following sequence diagram shows the typical integration with Payment Links. Image

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1. Send an order details message

Follow the full integration guide in the Orders API page. If Payment Link payment is available on this order, you will need to provide a payment_link to the payment_settings attribute.

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Parameters object

Field NameOptional?TypeDescription
payment_settingsOptionalPayment Settings ObjectList of payment related configuration objects.

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Payment settings

Field NameOptional?TypeDescription
typeRequiredStringMust be payment_link.
payment_linkRequiredPayment Link ObjectPayment Link object that will be used to render the option to buyers during the checkout flow.
Field NameOptional?TypeDescription
uriRequiredStringThe Payment Link’s uri which will be opened in the web browser, when user taps on the Payment Link CTA button.

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Payload example

POST: /v1/messages
\{
 "recipient_type": "individual",
 "to": "[recipient-wa-id]",
 "type": "interactive",
 "interactive": {
   "type": "order_details",
   "body": {
     "text": "Your message content"
   },
   "action": {
     "name": "review_and_pay",
     "parameters": {
       "reference_id": "unique-reference-id",
       "type": "digital-goods",
       "payment_type": "br",
       "payment_settings": [\
         {\
           "type": "payment_link",\
           "payment_link": {\
             "uri": "https://my-payment-link-url",\
           }\
         }\
       ],
       "currency": "BRL",
       "total_amount": {
         "value": 50000,
         "offset": 100
       },
       "order": {
         "status": "pending",
         "tax": {
           "value": 0,
           "offset": 100,
           "description": "optional text"
           },
         "items": [\
           {\
             "retailer_id": "1234567",\
             "name": "Cake",\
             "amount": {\
               "value": 50000,\
               "offset": 100\
             },\
             "quantity": 1\
           }\
         ],
         "subtotal": {
           "value": 50000,
           "offset": 100
         }
       }
     }
   }
 }
}

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2. Send an order status update

Once the payment is confirmed, you must send an order status update. Follow the integration guide in the Orders API page. Did you find this page helpful? Thumbs up icon Thumbs down icon ON THIS PAGE Before You Start Integration steps 1. Send an order details message Parameters object Payment settings Payment link object Payload example 2. Send an order status update