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WhatsApp Business Multi-Partner Solutions - Send Deactivation Request API

Copy for LLM View as Markdown Version v23.0 API for sending deactivation requests for Multi-Partner Solutions. This endpoint allows solution partners to request deactivation of their Multi-Partner Solutions.

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Base URL

| https://graph.facebook.com |

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Endpoints

| POST | ///send_deactivation_request |

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POST ///send_deactivation_request

Submit a deactivation request for a Multi-Partner Solution. This initiates a workflow to transition the solution from its current state to deactivated, following proper business validation and approval processes. Use Cases: Request deactivation of an active Multi-Partner Solution Initiate solution lifecycle transition management Trigger business workflow for solution deactivation approval Programmatically manage solution lifecycle states Business Logic: Solution must be in ACTIVE or INITIATED state to be eligible for deactivation Deactivation requests are processed asynchronously Solution status will transition to PENDING_DEACTIVATION during processing Final deactivation requires business approval workflow completion Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Workflow: Validate solution ownership and permissions Check solution eligibility for deactivation Submit deactivation request to business workflow Return confirmation with tracking identifier

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Request Syntax

POST///send_deactivation_request Try it Select language cURLJavaScriptPython 
curl --request POST \
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/send_deactivation_request' \
  --header 'Authorization: Bearer <Token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "reason": "Solution no longer needed for current business operations"
}'
Select status code 200400401403404422429500 
\{
  "successful_request": {
    "summary": "Successful deactivation request submission",
    "value": {
      "success": true,
      "message": "Deactivation request submitted successfully",
      "request_id": "deactivation_req_1234567890"
    }
  }
}
Header Parameters
User-Agentstring The user agent string identifying the client software making the request. Authorizationstring·required Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token. Path Parameters
Versionstring·required Graph API version to use for this request. Determines the API behavior and available features. Solution-IDstring·required Your Multi-Partner Solution ID. This ID is provided when you create the solution and can be found in your Partner Dashboard or through solution management APIs. Request BodyOptional
Content Type: application/json Schema: WhatsAppBusinessSolutionDeactivationRequest Show child attributes
WhatsAppBusinessSolutionDeactivationRequest
reasonstring Optional reason for the deactivation request Responses
Submit a deactivation request for a Multi-Partner Solution. This initiates a workflow to transition the solution from its current state to deactivated, following proper business validation and approval processes. Use Cases: Request deactivation of an active Multi-Partner Solution Initiate solution lifecycle transition management Trigger business workflow for solution deactivation approval Programmatically manage solution lifecycle states Business Logic: Solution must be in ACTIVE or INITIATED state to be eligible for deactivation Deactivation requests are processed asynchronously Solution status will transition to PENDING_DEACTIVATION during processing Final deactivation requires business approval workflow completion Rate Limiting: Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff. Workflow: Validate solution ownership and permissions Check solution eligibility for deactivation Submit deactivation request to business workflow Return confirmation with tracking identifier 200 Successfully submitted deactivation request Content Type: application/json Schema: WhatsAppBusinessSolutionDeactivationResponse Show child attributes
WhatsAppBusinessSolutionDeactivationResponse
successboolean·required Indicates whether the deactivation request was successfully submitted
messagestring·required Human-readable message describing the result
request_idstring Unique identifier for tracking the deactivation request 400 Bad Request - Invalid parameters or malformed request Content Type: application/json Schema: GraphAPIError Show child attributes
GraphAPIError
errorobject·required Show child attributes
messagestring·required Human-readable error message
typestring·required Error category type
codeinteger·required Numeric error code
error_subcodeinteger More specific error subcode when available
fbtrace_idstring Unique identifier for debugging and support requests with Meta
is_transientboolean Indicates whether this error is temporary and the request should be retried
error_user_titlestring User-friendly error title for display purposes
error_user_msgstring User-friendly error message for display purposes 401 Unauthorized - Invalid or missing access token Content Type: application/json Schema: GraphAPIError Show child attributes
GraphAPIError
errorobject·required Show child attributes
messagestring·required Human-readable error message
typestring·required Error category type
codeinteger·required Numeric error code
error_subcodeinteger More specific error subcode when available
fbtrace_idstring Unique identifier for debugging and support requests with Meta
is_transientboolean Indicates whether this error is temporary and the request should be retried
error_user_titlestring User-friendly error title for display purposes
error_user_msgstring User-friendly error message for display purposes 403 Forbidden - Insufficient permissions or access denied Content Type: application/json Schema: GraphAPIError Show child attributes
GraphAPIError
errorobject·required Show child attributes
messagestring·required Human-readable error message
typestring·required Error category type
codeinteger·required Numeric error code
error_subcodeinteger More specific error subcode when available
fbtrace_idstring Unique identifier for debugging and support requests with Meta
is_transientboolean Indicates whether this error is temporary and the request should be retried
error_user_titlestring User-friendly error title for display purposes
error_user_msgstring User-friendly error message for display purposes 404 Not Found - Solution ID does not exist or is not accessible Content Type: application/json Schema: GraphAPIError Show child attributes
GraphAPIError
errorobject·required Show child attributes
messagestring·required Human-readable error message
typestring·required Error category type
codeinteger·required Numeric error code
error_subcodeinteger More specific error subcode when available
fbtrace_idstring Unique identifier for debugging and support requests with Meta
is_transientboolean Indicates whether this error is temporary and the request should be retried
error_user_titlestring User-friendly error title for display purposes
error_user_msgstring User-friendly error message for display purposes 422 Unprocessable Entity - Solution is not eligible for deactivation Content Type: application/json Schema: GraphAPIError Show child attributes
GraphAPIError
errorobject·required Show child attributes
messagestring·required Human-readable error message
typestring·required Error category type
codeinteger·required Numeric error code
error_subcodeinteger More specific error subcode when available
fbtrace_idstring Unique identifier for debugging and support requests with Meta
is_transientboolean Indicates whether this error is temporary and the request should be retried
error_user_titlestring User-friendly error title for display purposes
error_user_msgstring User-friendly error message for display purposes 429 Too Many Requests - Rate limit exceeded Content Type: application/json Schema: GraphAPIError Show child attributes
GraphAPIError
errorobject·required Show child attributes
messagestring·required Human-readable error message
typestring·required Error category type
codeinteger·required Numeric error code
error_subcodeinteger More specific error subcode when available
fbtrace_idstring Unique identifier for debugging and support requests with Meta
is_transientboolean Indicates whether this error is temporary and the request should be retried
error_user_titlestring User-friendly error title for display purposes
error_user_msgstring User-friendly error message for display purposes 500 Internal Server Error - Unexpected server error Content Type: application/json Schema: GraphAPIError Show child attributes
GraphAPIError
errorobject·required Show child attributes
messagestring·required Human-readable error message
typestring·required Error category type
codeinteger·required Numeric error code
error_subcodeinteger More specific error subcode when available
fbtrace_idstring Unique identifier for debugging and support requests with Meta
is_transientboolean Indicates whether this error is temporary and the request should be retried
error_user_titlestring User-friendly error title for display purposes
error_user_msgstring User-friendly error message for display purposes Select language cURLJavaScriptPython 
curl --request POST \
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/send_deactivation_request' \
  --header 'Authorization: Bearer <Token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "reason": "Solution no longer needed for current business operations"
}'
Select status code 200400401403404422429500 
\{
  "successful_request": {
    "summary": "Successful deactivation request submission",
    "value": {
      "success": true,
      "message": "Deactivation request submitted successfully",
      "request_id": "deactivation_req_1234567890"
    }
  }
}

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Authentication

| Scheme | Type | Location | | bearerAuth | HTTP Bearer | Header: Authorization |

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Usage Examples

bearerAuth: Include Authorization: Bearer your-token-here in request headers

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Global Authentication Requirements

All endpoints require: bearerAuth Did you find this page helpful? Thumbs up icon Thumbs down icon